Free Shipping over $70 CAD: 

-We offer Free Shipping for all orders over $70 CAD.   

-We ship to anywhere in Canada or the USA between Monday to Friday.   

-Most customers receive their orders within 2 - 7 business days

-Orders placed before 12:00 pm EST will be shipped the same day.   

-Orders placed after 12:00 pm EST will be shipped the following business day. 

 

Return and Exchange Policy: 

Simply email info@ruesaintpatrick.com within 30 days of receiving your order for further instructions on how to proceed with an Exchange or a Return and we'll confirm if the other size is in stock or share how to easily return Items for a Refund to your Credit Card.

Our return & exchange policy lasts 30 days. You must contact us within 30 days of receiving your goods for an exchange or refund. To be eligible for a return, your item must be in its original packaging, unused and in the same condition that you received it. To complete your return, we require a receipt or proof of purchase such as your four digit order #. Please email us at info@ruesaintpatrick.com for instructions on how to proceed.

 Keep the Hangtag On

All Rue Saint Patrick garments have a hang tag attached. Please keep this tag on if you want to return the item. If you return an item without the original hang tag attached, the return will not be processed.

Refund Confirmation 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2 business days. Please allow 5-10 business days for the refund to appear on your credit card bill.

Return Shipping in Canada 
Rue Saint Patrick is not responsible for return shipping costs. To return your product(s), please mail to: 5524 Rue Saint Patrick, Suite #508, Montreal, Quebec, Canada, H4E1A8. Shipping costs are non-refundable.

Depending on where you live, shipping time can vary. When shipping an item for a return, we recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item and we are not responsible for lost merchandise.

Shipping on Exchanges in Canada 
We know it can be challenging to pick the correct size online, even when using a size chart. If you simply want to exchange for a different size, we will cover the shipping. Please email us at info@ruesaintpatrick.com before returning your item for instructions on how to proceed. 

We will provide a pre-paid shipping label which you can print at home, adhere to your parcel and drop off at your nearest Canada Post depot. Once we receive the item, we will re-send the correct size to you free of charge. Unfortunately, this is only available to our Canadian customers at the moment. We only cover shipping for one exchange per purchase per customer on orders over $20.00.

Depending on where you live, shipping time can vary. When shipping an item for an exchange, we cannot guarantee that we will receive your returned item and we are not responsible for lost merchandise.

Return Shipping in the USA and Europe 
Rue Saint Patrick is not responsible for return shipping costs. To return or exchange your product(s), please mail to: 5524 Rue Saint-Patrick, Suite #508, Montreal, Quebec, Canada, H4E1A8. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you can vary. When shipping an item for a return or exchange, we recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item and we are not responsible for lost merchandise. 

Defective or Damaged Goods 
If your item(s) is defective or damaged upon arrival, you must contact us within 15 days of receiving your item(s) for an exchange. Please email us at info@ruesaintpatrick.com for instructions on how to proceed.

 Items that are not Returnable / Refundable: (Final Sale)  

Gift cards are non-returnable. Reusable & Washable Face Masks are non-returnable: due to the nature of Masks and the prevention of spreading COVID-19 and other viruses we cannot offer a refund on Masks purchased on our website or in store. Thank you for your comprehension and support. Any questions about Masks can be directed to info@ruesaintpatrick.com or 5145163737.